EDUCATION
Georgetown University Edmund A. Walsh School of Foreign Service, May 1998.
B.S. in Foreign Service. Major: International Politics. Concentration: USA in World Affairs.
GPA: 3.418. Language proficiency: Spanish.

FLACSO/Universidad de Buenos Aires, Fall 1996.
Semester Abroad.

PROFESSIONAL EXPERIENCE
2007-current. Manager of Human Resources and Administration, Washington Animal Rescue League, Washington DC.

HIGHLIGHTS:

Overhauled employee policy manual, ensuring compliance with current laws and regulations.

Added EAP to employee benefits plan.

Advised management and staff through executive transition.

Successfully recruited 23 new hires in 2007.

DUTIES: Develop and communicate policies; facilitate employee relations and communication; recruit candidates and orient new hires; process payroll; manage employee benefits and worker's comp; coordinate IT initiatives with vendors and volunteers; coordinate general administrative aspects of organization, including phone system, printing, etc.

HIGHLIGHTS:

Developed curriculum and materials for trainings; presented trainings to non-profit staff and volunteers in various cities.

Wrote and disseminated marketing materials for new training and grant program.

Collaborated to create self-assessment tool for community technology centers.

DUTIES: Develop materials for new training and grant program, including marketing, curriculum, grant plan and review process; Coordinate training institutes in cities around the United States.

HIGHLIGHTS:

Successfully filled staff positions for soon-to-open pediatrics office.

Created new system for personnel files; organized, purged, and archived personnel files.

DUTIES: Source, review resumes, and interview candidates; Organize personnel files; Research items to improve efficiency in HR department, including new ID badge system.

HIGHLIGHTS:

Shared Human Resources Manager duties for 6 months during position vacancy.

Successfully recruited for 18 open positions over 18 months.

Trained staff on subjects such as wage and hour laws, equipment use best practices, and improving quality.

Created processes, systems, and policies related to HR, purchasing, and financial aspects of organization.

DUTIES: Process payroll, manage benefits and workers comp, and assist with recruiting for staff of 42 employees; Create and manage processes to support day-to-day operations as well as special projects; Facilitate relations with IT department and provide basic tech support for staff.

2002-2005. Consultant/Owner, Logos Services, Watertown MA.

HIGHLIGHTS:

Created or redesigned websites for small businesses and educational and non-profit organizations.

Self-managed 2-month to 18-month projects.

Generated over $15K in net income over 4 years as part-time consultant.

DUTIES: Design websites and create interactive online systems; Provide technical support and advice to clients.

2002-2004. Co-founder/Director of Operations, Verami, Inc., Boston MA.

HIGHLIGHTS:

Co-founded non-profit organization to provide services to nonimmigrants.

Led strategic planning process including writing business plan, filing incorporation paperwork, and applying for 501(c)3 status.

Acted as Clerk of the Board of Directors.

DUTIES: Write marketing material and proposals; Perform all administrative, financial, and technical tasks required by the organization; Meet regularly with Executive Director to provide support and program-related suggestions.

2004. Interim Director of Young Adult Ministries, Newton Presbyterian Church, Newton MA.

HIGHLIGHTS:

Wrote job description for permanent Director of Young Adult Ministries.

Created continuity binder for use by lay leadership.

DUTIES: Act as liaison between church leadership and Young Adults group; Provide spiritual guidance and pastoral care; Support, advise, and cultivate group leaders.

2001-2002. Web Team Manager, WIDE World, Harvard University Graduate School of Education, Cambridge MA.

HIGHLIGHTS:

Acted as member of management team for online professional development project.

Participated in strategic planning process to expand services.

Created policies and procedures for technical development, course registration, etc.

DUTIES: Plan and prioritize web development projects and technical support needs; Manage team of three web developers.

2000-2001. Web Developer, WIDE World, Harvard University Graduate School of Education, Cambridge MA.

HIGHLIGHTS:

Designed interactive website to advertise, enroll, and teach learners in online courses.

As sole web developer for fledgling organization, created systems and processes for enrollment and support of learners as well as support and training of instructors and teaching assistants.

DUTIES: Create, maintain, and improve interactive web sites; Respond to e-mails from instructors and learners to make improvements and fix errors; Assist management in improving processes.

1999-2000. Senior Web Diva, Business Information Network, Alexandria VA.

HIGHLIGHTS:

Began in 1999 as Junior Web Diva and advanced to Senior Web Diva within 1 year.

Quickly assimilated new skills, including e-mail server administration and ColdFusion programming.

DUTIES: Work with clients to address web site and e-mail needs; Design and optimize web sites and graphics according to client specifications; Create interactive forms, databases, and page templates.

1997-1999. Assistant to the Dean, Office of Student Financial Services, Georgetown University, Washington DC.

HIGHLIGHTS:

Researched and implemented digital document imaging system.

Supervised work study students.

DUTIES: Program in computer reporting language FOCUS to retrieve data for reports; Perform administrative functions to assist dean of financial aid office; Manage day-to-day operations of office.

VOLUNTEER EXPERIENCE

2007-current. Ministry Team Leader, Young Professionals Ministry, Washington International Church, Washington DC.

DUTIES: Lead team of 3-4 members to plan Bible studies, events, and service projects; Provide leadership to group of 15-20 people.

2007. Ministry Team Member, Fellowship Team, Washington International Church, Washington DC.

DUTIES: Work with 3-5 committee members to plan offerings for Adult Sunday School; Share responsibility for planning and teaching Adult Sunday School classes each Sunday.