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EDUCATION

Georgetown University Edmund A. Walsh School of Foreign Service, May 1998. B.S. in Foreign Service. Major: International Politics. Concentration: USA in World Affairs. GPA: 3.418. Language proficiency: Spanish.

FLACSO/Universidad de Buenos Aires, Fall 1996. Semester abroad.

SKILLS

SPHR-certified HR Generalist, including policy development and implementation, employee relations and progressive discipline, recruiting, terminations, payroll, employee benefits, and worker’s compensation. Executive recruiting, specializing in mission-oriented roles, including CEO/ED, C-suite, non-profit and philanthropic program positions, and grants management roles. Organizational change management and organizational development. Policy and procedure development and implementation. Process design and documentation. Public speaking, meeting facilitation, and training of individuals and groups. Communication planning, writing, and editing. Proficient in Spanish; basic German.

PROFESSIONAL EXPERIENCE

2016-current.  Search Director, Waldron, San Francisco CA.

Partner with social sector clients to identify needs; research and reach out to candidates; screen and present candidates while providing exceptional client service to both candidates and organizations; shepherd candidates through to selection and offer.

2012-2016.  Senior Human Resources Manager, RSF Social Finance, San Francisco CA.

Manage the activities of the HR department, including coordination of hiring processes and new staff orientation, benefits administration, and semi-monthly payroll.

2012.  Interim Human Resources Manager, DotNetNuke Corporation, San Mateo CA.

Manage day-to-day human resources and payroll functions during incumbent’s maternity leave, including PTO administration, new hire on-boarding, separations, travel & expenses, etc.

2011-2012.  Independent Organizational Design Consultant, McKesson via NorthHighland, San Francisco CA.

Gathered data on client organization’s strengths and weaknesses via interviews and document review. Created deliverable summarizing findings, problem statement, and recommendations.

2011.  Independent HR & Organizational Change Management Consultant, UPS via NorthHighland, Mahwah NJ.

Created job families for a 4,000-employee IT organization. Facilitated meetings with IT managers to validate and revise job family descriptions. Provided project management and communications support.

2011.  Independent HR & Organizational Change Management Consultant, HBO via NorthHighland, New York City.

Created descriptions for key roles on IT projects to align with new software development lifecycle. Designed a measurement model for projects as well as for individual performance on projects. Analyzed internal staffing current state to inform decisions regarding future needs. Provided advice and guidance on approach to organizational change.

2009-2010.  Independent Non-Profit Consultant, do good Consulting, Champaign-Urbana IL.

Worked with non-profit and small business clients on a number of projects, such as: Guide organization through executive hiring process and change management during leadership transition; Develop employee manual; Facilitated strategic planning process; Perform staffing analysis; Conduct market analysis to ascertain opportunities for local substance abuse and mental health organizations; Prepare and facilitate trainings for various groups, including physicians, executive boards, and conferences.

2008-2009.  Independent Human Resources Consultant, DHS US-VISIT via NorthHighland, Washington DC area.

Designed, documented, and implemented a process for on-boarding new employees. Created a program guide for federal internship and student employment opportunities. Created and managed a communications plan for a performance goal planning cycle, including writing copy for e-communications and posters. Worked with senior staff to identify and address problems with management of contractor workforce.

2007-2008.  Manager of Human Resources and Administration, Washington Animal Rescue League, Washington DC.

Develop and communicate policies; Facilitate employee relations and communication; Recruit candidates and orient new hires; Process payroll; Manage employee benefits and worker’s comp; Coordinate IT initiatives with vendors and volunteers; Coordinate general administrative aspects of organization, including phone system, printing, etc.

2006-2007.  Program Manager, Community Technology Centers’ Network, Washington DC.

Develop materials for new training and grant program, including marketing, curriculum, grant plan and review process; Coordinate training institutes in cities around the United States.

2006.  Human Resources Representative (temporary), Children’s Physician Management Services, San Diego CA.

Recruiting; Reorganize personnel file system; Research and make recommendations re: new ID badge system.

2004-2006.  Operations & Human Resources Assistant, San Diego IHSS Public Authority, Chula Vista CA.

Process payroll, manage benefits and workers comp, and assist with recruiting; Create and manage processes for day-to-day operations and special projects; Facilitate relations with IT vendor and provide basic tech support to staff.

2002-2004.  Co-founder/Director of Operations, Verami, Inc., Boston MA.

Write marketing material and proposals; Perform all administrative, financial, and technical tasks required by the organization; Meet regularly with Executive Director to provide support and program-related suggestions.

2002-2005.  Consultant/Owner, Logos Services, Watertown MA.

Design websites and create interactive online systems; Provide technical support and advice to clients.

2001-2002.  Web Team Manager, WIDE World, Harvard University Graduate School of Education, Cambridge MA.

Plan and prioritize web development projects and technical support needs; Manage team of three web developers.

2000-2001.  Web Developer, WIDE World, Harvard University Graduate School of Education, Cambridge MA.

Create, maintain, and improve interactive websites; Respond to e-mails from instructors and learners to make improvements and fix errors; Collaborate with other team members to improve processes.

1999-2000.  Senior Web Diva, Business Information Network, Alexandria VA.

Work with clients to address website and e-mail needs; Design and optimize websites and graphics according to client specifications; Create interactive forms, databases, and page templates.

1997-1999.  Assistant to the Dean, Office of Student Financial Services, Georgetown University, Washington DC.

Program in computer reporting language FOCUS to retrieve data for reports; Perform administrative functions to support dean of financial aid office; Manage day-to-day operations of office.

SELECT VOLUNTEER EXPERIENCE

2017-2019. Parent Diversity Committee Member, San Francisco Waldorf School, San Francisco CA.

2016-2017. Treasurer, Common Table, San Francisco CA.

2012-2014. ESL Tutor, Refugee Transitions, San Francisco CA.

2012-2014. Volunteer Management Training Coordinator, American Red Cross Bay Area, San Francisco CA.

2010-2011. Missions Deacon, University Baptist Church, Champaign IL.

1998-2000; 2007-2008. English Teacher, People Without Borders, Washington DC.

2003-2004. Webmaster/Communications Team Member, Mass for Clark, MA.

1999-2003. Communications Chair, Georgetown Theatre Alumni, Washington DC.

1998-2000. Web Diva/Bookkeeper/Office Manager, People Without Borders, Washington DC.